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Privacy

We have created this policy to demonstrate our commitment to privacy.

This document discloses our information gathering and usage practices.

Use of your information

OSL does not sell or rent your personal information to third parties. OSL collects personal information about you through your use of the Services and the Website, including your registration details and information relating to your use of the Website and the content you access. OSL may use this personal information to help us provide the Services to you, to verify your identity, to enforce or apply our terms and conditions, to protect the rights, property, or safety of OSL , our users, or others, for internal research purposes, for promoting and marketing other OSL products and Services to you, and for any other use that you authorise We would only release a user’s personal information only when we believe release is appropriate for legal compliance and law enforcement (including to government agencies with statutory law enforcement responsibilities); to facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of OSL, our users, or others. For example Government agencies with statutory roles enabling them to request data from us. You can contact OSL to ask whether such information has been provided.

Email

OSL will send newsletters and other communications to clients from time to time. Newsletters will contain clear and obvious instructions for how you can remove yourself from that mailing list.

Password

You are responsible for all actions taken with your user name, email address and password, including fees. Therefore we do not recommend that you disclose your OSL password to any third parties. If you choose to share your user name, email address and password or your information with third parties to provide you additional services, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy. It is important for you to protect against unauthorised access to your password and to your computer. Ensure you logout when you have finished visiting OSL, especially if you access OSL from a shared computer.

Credit Card Security

OSL does not see or store your credit card details.

Cookies and local storage

OSL uses various technologies, including cookies and local storage, to collect and store information about you when you use the services of OSL. Cookies and local storage allow us to store information (including your personal information) in a file on the device you use to access OSL. We use cookies and local storage to deliver information and fresh content specific to your interests and to improve the experience of using OSL. Cookies and local storage are widely used. OSL uses "session" cookies to temporarily store information to help you use OSL. This information is used to deliver the right content to you as you use OSL and avoids unnecessarily asking you to log in. Session cookies expire immediately when you close your browser or are deleted after 30 minutes of no activity on OSL. OSL also uses "persistent" cookies and local storage to personalise the user experience, to help protect our members and to provide us with research information (such as how often members visit OSL each month). Persistent cookies allow us to track users on OSL and helps us identify users abusing the OSL service. A persistent auto-login cookie is also stored when you select the "remember me" option when logging in. The auto-login cookie is removed if you log out.

Other information

If you send us correspondence, such as emails or letters, we may collect such information into a file specific to you. Customer service phone conversations may be recorded for internal training and quality assurance purposes. This helps us ensure the information we provide members is consistent and accurate. Phone records will be stored securely and will generally be retained for up to six months. Update to our privacy policy From time to time, we make changes to our information practices or alter the functionality of our services. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at OSL. If you have any questions about our privacy policies or any other matter, please contact us.

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