Where can I get support?

Part of providing a solution is providing support & training. Just as you build relationships with your clients, we must build relationships with ours.

Online Help

Click on the online help and search by keyword

Email Support

Support emails receive priority attention as your email is automatically logged in our internal support system and assigned to the appropriate person.  When requesting support make sure you enter the Listing ID or Sales ID 

OSL Knowledge base

Click on the Help button to access the OSL Knowledge base.

Workbooks

Workbooks for specific tasks. e.g. Getting Started"

Tutorials

Videos for common tasks.

Training

Regular Zoom training sessions

Remote connect

We can provide real-time support using a remote connection to your computer.

Program change requests

If you have any suggestions for program enhancements, then please do not hesitate to email the support desk.